Downloads & Refunds

At Keith Dalton Author, we strive to ensure you have a smooth and enjoyable experience when purchasing from our store. Please find our policies regarding digital downloads and refunds below.

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Digital Downloads

Once your purchase is completed, you will receive an email confirmation with a link to download your digital content. Please make sure to download your files promptly, as the link may expire after a set period. If you experience any issues with your download, please contact us at [insert email address], and we’ll be happy to assist you.

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Refund Policy

We want you to be completely satisfied with your purchase. If you have any concerns about your order, please reach out to us, and we will do our best to resolve the issue.

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For physical products (such as books), we offer refunds or replacements in the case of damaged or defective items. Please contact us within 14 days of receiving your order, providing details and photos of the issue, and we’ll arrange a replacement or refund as needed.

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Please note:

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• Digital downloads are non-refundable once the purchase is completed and the file has been downloaded.
   

• For physical books, refunds will only be issued if the item is returned in its original condition within 14 days of delivery. Return shipping costs are the responsibility of the customer unless the product is faulty.
   

If you have any questions or need assistance, please don’t hesitate to contact us at justiceprmediaagency.com. We’re here to help!